1. Are you a trader or manufacturer?

Based on years of industry experience, we are well-versed with the strengths and weaknesses of every major manufacturer in the industry. Therefore, in addition to supplying our own products, we also distribute a full range of sealing products.

2. What Certificate do you have?

LongSeal ePTFE Products have FDA, ROHS, and other certifications approved by TUV, SGS. All other products are manufactured by the ISO 9001 quality system and meet or exceed industry standards..

3. How about your price level in the industry?

Based on many years of industry experience and professionalism, our prices are more favorable for the same quality grade.

4. What’s the lead time for orders?

Regular-sized and material products have ample stock to ensure fast delivery. Urgent orders enjoy priority scheduling with guaranteed 24-hour turnaround

5. Can I get a sample for testing? How is it charged?

Yes, samples are available free of charge. But we don’t bear the express cost at first time.

6. Can you support the Third-party inspection?

Yes, we accept the third-party inspection as per your requirement.

7. Do you have export experience?

Yes, we have established lasting cooperation relationships with some customers in different countries, and we know very well the market demand & product standard of many countries

8. I am interested in becoming your distributor. What should I do?

We are always looking for motivated distributor partners! If you are interested, please contact us by email at info@nbseals.com or complete a request form on this site with your contact information.

9. What is your return policy?

You have 14 calendar days to return the product with a quality problem from the date you received it.